Delivery Policy

All Bebsai subscriptions are delivered digitally.

After a successful subscription purchase and payment confirmation, the relevant subscription access will be activated or made available through the Bebsai platform.

Customers can access the subscribed services through the website, application or other supported access channels.

There is no physical product, parcel, printed material or installation media associated with a standard subscription purchase.

Subscription activation is generally initiated after Bebsai receives confirmation of successful payment.

Activation may be immediate or may require a reasonable processing period depending on payment confirmation, account verification, technical requirements or the selected plan.

If your subscription is not activated after successful payment, contact Bebsai support with your account and transaction details.

To use Bebsai, customers may need:

• A registered Bebsai account.
• A supported device and browser or application.
• An active internet connection.
• Valid login credentials.
• Any necessary permissions or accounts for third-party integrations.

Customers are responsible for maintaining their own internet connection, devices, compatible software and third-party accounts.

Your subscription access is available for the period and under the conditions of the plan purchased.

Access may be restricted or suspended if:

• The subscription expires.
• A renewal payment fails.
• The account is suspended for a valid reason under the Terms & Conditions.
• Access is affected by a security, legal or technical issue.

Renewing a subscription restores or continues access according to the applicable plan and payment status.

Bebsai does not provide physical delivery for its SaaS subscription products.

Any delivery-related information, address or courier feature that may appear within the Bebsai ecosystem is intended to support the customer's own business operations and does not mean that Bebsai is providing courier services.

Bebsai may provide integrations or tools that allow users to connect with external courier and logistics companies.

The actual collection, transportation, tracking, delivery, return, cash collection and settlement of physical goods are performed by the relevant third-party courier or logistics provider.

Courier delivery charges, service areas, delivery timelines, parcel handling, loss or damage claims, return procedures and other logistics conditions are governed by the relevant courier company's own terms, policies and service agreements.

Customers should contact the relevant courier provider for courier-specific delivery complaints or claims.

Some Bebsai features may depend on third-party platforms, APIs, integrations or service providers.

Access to those features may be affected by changes, interruptions, restrictions or outages imposed by the relevant third party.

Bebsai does not guarantee the availability or delivery performance of services independently operated by third parties.

If you experience a problem accessing a subscription that you have successfully purchased, contact Bebsai support.

Please provide:

• Your registered account email or account ID.
• Subscription plan.
• Payment transaction reference, where applicable.
• A description of the access issue.
• Relevant screenshots or error messages, if available.

Bebsai will review the issue and take reasonable steps to restore access where the issue is attributable to Bebsai's platform or subscription activation process.

For subscription activation and access support: