প্রাইভেসি পলিসি

We collect information necessary to deliver storefront hosting, courier dispatch, and payment verification. This includes merchant details (name, email, phone, business title) and customer order information (shipping addresses, contact numbers, order items, and payment transaction references).

EcomSuite offers server-side Meta Conversion API (CAPI) integration to track conversion events (PageView, AddToCart, Purchase) with 98%+ match rates bypassing client-side ad blockers. Conversion data is hashed securely before transmission directly to Meta Pixel servers and is never shared with unauthorized third parties.

To enable automated shipping and instant payment verification, relevant data (such as recipient delivery address and parcel weight) is transmitted to integrated partners including Pathao Courier, Steadfast Courier, bKash, and Nagad. Data shared is strictly restricted to order fulfillment purposes.

All data in transit is encrypted via TLS 1.3 / 256-bit SSL encryption. Sensitive credentials, payment secrets, and courier API keys stored on our cloud infrastructure are protected using AES-256 database encryption.

We use essential cookies and browser session storage to keep merchants logged into their store dashboard, remember cart states, and preserve language preferences (EN / BN). We do not use intrusive third-party cross-site tracking cookies.

Merchants retain full ownership of their customer lists, product catalogs, and order archives. You may request a complete export or permanent deletion of your store data at any time by contacting privacy@ecomsuite.app.